Not much that I can remember happened Thursday. We were busy but nowhere near where we had been. This morning however was hell yet again.
The other day and today I had to call a patient who had one of those ring back things. I don't even know if thats what they are really called. You know when you call someone and instead of hearing ringing they are nice enough to pay for you to listen to a song. Well this patient went above and beyond the call of duty. I dial the number and then got to listen to I'm Proud to be an American by Lee Greenwood. I didn't know if I should laugh or puke. Don't get me wrong I am patriotic and all that jazz but words can't begin to express how much I hate that song. I would have rather her ring be nails on a chalkboard. Now that I think about it I don't know what would have been worse, actually talking to the woman or having to hear that song. Hmmm.
Another thing about work is what people can get away with. We have a few receptionists and 2 actually have it together and know what they are doing. Then there are the 3 who do not. One of the three has been there over 5 years. She has no idea what multitasking is. She thinks her job is to sit up there and answer the phone. Thats it. No checking in patients, filing or anything else. She stays and gets overtime after everyone leaves doing god knows what. They don't get rid of her or make her accountable because they feel sorry for her. The second of the three has been there a little over a year. She has become sick in the past few months and went down to part time. She wants to keep working for something to do but the problem with that is she comes to work and sits and watches other people work. So basically the person who works with her has to do the work of two people. The office manager suggested maybe she take some leave and she said she didn't want to. I can respect that but lets not put all her work on other people and stress them out. The third woman is new. She's been there about 3 months. She's an idiot. One of those people that you tell something to over and over and she acts like she's never heard it each time. She's also one of the people I want to punch repeatedly.
Ok enough bitching about work for tonight.